BIMA VIRTUAL HELPDESK
NOC MONITORING & MANAGEMENT SERVICES
BIMA Virtual Helpdesk is a White Label Tech Support Service, we provide outsourced NOC, Helpdesk and IT Staffing services to small and mid-sized companies around the world.
BIMA enables you to introduce 24x7x365 services rapidly without having to hire new staff. It also enables you to add resources for high value project work.
BIMA helps you to focus on growing your business through sales, not mundane, repetitive tasks. Our services help to reduce service delivery costs and enable you to deliver high quality services to your customers with your existing staff.
BIMA is designed to quickly scale without costly overhead, enables your staff to focus on high value services and strategic growth. We enable you to deliver high quality services to your customers with your existing staff.
Network Operation Center is the heart of every IT service companies and we take good care of your lifeline by our dedicated NOC support services. Our crew will take care of your Level-1 and Level-2 NOC, giving you the peace of mind and thus you can concentrate on your core business.
WHITE LABEL HELPDESK SUPPORT
BIMA serves as seamless extension of your IT Team. By providing our resources as dedicated staffs to manage daily helpdesk tasks, NOC and RMM Tool management, we help you reduce operational complexities and expand your IT services in the most affordable manner.
FLEXIBLE PROJECT SUPPORT
Tap into our range of on-demand technical skills, enabling you to fill gaps in delivery expertise for all projects, large and small. This means that your team can focus on services and projects that are more strategic to your business. Complement and supplement your in-house resources to provide the additional skills and extra help you need, whenever you need it, for as long as you need it.
If you are fed up of Human resource management and looking for a recipe to escape this lengthy and expensive process and still equipped with the best dedicated staff to churn out important projects then we are at your beck and call. We bring out the best-in class professionals for our clients. We make arrangements for our clients to directly recruit candidates. We bill monthly fixed rate for IT staff augmentation services to our clients.
We understand that the biggest problem in monitoring is time frame. What if an issue arises when you are away or your staffs are busy attending support calls from customers?
Our NOC services give you a piece of mind that no matter what time of the day or night, team keeps an extra eye on your network to detect and rectify any issue before it stuck the surface leading to any severe loss.