Available as both an on-premise or SaaS solution, InvGate Service Desk is ITIL-aligned, with key capabilities including:

  • ITIL Alignment

InvGate Service Desk is an ITIL-aligned IT service management (ITSM) solution, available via both on-premise and SaaS delivery models, that employs industry best practice to help your company to: increase IT support’s operational efficiency, reduce costs, and improve the end user experience.

 

  • Ticket Management Capabilities

An intuitive ticketing system, for managing end user issues and requests, that helps to improve IT support’s operational efficiency, to reduce costs, and to improve the end user experience.

 

  • Knowledge Base

An intuitive knowledge base and knowledge management system, that helps resolve end user issues and requests, resulting in improved operational efficiency, reduced costs, and an improved end user experience.

 

  • Problem Management

In addition to traditional ticketing capabilities for incident management and service request fulfilment, InvGate Service Desk offers PinkVERIFY-certified problem management capabilities that help to reduce the impact of repeat issues, known errors, and known problems.

And much more...

 

License Subscription is for 10 Named Technicians Only - Annual (12 Month)

Price on Application

 

InvGate SD - 10 Techs

SKU: SD-A-00002-10
    • Annual Subscription - SAAS Cloud or On Premise
    • 10 Named Technicians 
    • Professional Service Implementation Fee is Additional
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