Exploring Key Features of Mobile Device Management

What Is Mobile Device Management?

MDM helps a company manage its mobile device fleet from one unified console. This type of software features a variety of mobile productivity and security tools, which help to secure, manage and monitor the mobile devices that workers need for their jobs. It also keeps these devices and business-critical apps up to date to protect company data against security threats. Finally, as a remote access solution, MDM software can help troubleshoot and resolve device problems, keeping a workforce agile and productive.

Mobile devices have become an increasingly important component of business operations. As the number of devices in a business grows, so does the need to effectively manage them. With Mobile Device Management (MDM), you can do this and more from one convenient console. In this blog, we will dive deeper into the function and features of MDM software, showing how they can set your business up for ongoing success

Explore the Top 5 Mobile Device Management Features

1. Get Productive Faster with Efficient Deployment

If your business decides new devices are needed to make operations more efficient, a lengthy deployment and enrollment process is unproductive and costly.

With an MDM solution, IT admins can remotely configure new devices to arrive ready to go, which prevents front-end delays. In other words, instead of requiring new devices to be manually set up, they can be sent directly to their destination.

2. Resolve Device Issues Faster with Remote Troubleshooting

Traditionally, when a device stops working, you resolve the problem by taking the device to your IT department. But what if your IT department isn’t in-house, so you have to ship the device to them? Losing a device for an extended period of time means reduced worker productivity and lost revenue.

MDM software empowers your IT admins with the ability to remotely troubleshoot and resolve device issues from anywhere. With faster resolution times, organizations can reduce device downtime, improve productivity and save on costly repairs.

3. Enhance Mobile Device Security & Compliance

Security should be a primary concern for all businesses, as breaches often result in significant financial losses and negative customer experiences.

MDM helps keep your organization safe by allowing IT admins to remotely monitor, manage and secure the mobile devices used by your workforce. They can also enforce safe passwords, update apps and encrypt confidential data to enhance overall security and compliance.

4. Manage All Apps & Content

For workers to remain productive, whether in the office or the field, it’s important that they have access to the resources needed to get the job done, such as business-critical apps and content.

With the help of MDM software, organizations can remotely distribute, update and control the apps and content that are available on employee devices. For example, apps can be downloaded, updates can be pushed, app restrictions can be enforced, and security measures can be added to prevent breaches.

5. Take Control of Device Access & Policies

Putting mobile devices in the hands of employees introduces certain risks to any business, such as device misuse, compliance issues or wrongful access to sensitive information.

To combat this security risk, MDM solutions can provide organizations with control over user access through access control policies. In other words, IT admins can put policies in place that determine which users have access to what information under what conditions. For example, a policy can be put in place to provide an employee with access to specific information only when their device is connected to the business’ secure Wi-Fi network.